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Always In Stock

Sales Policy

A few rules we have to live by to insure that all Tri-State customers get quality products & outstanding service.

Tri-State house account terms
  • Net 30 payment terms
  • Check payment preferred, credit cards accepted Truck delivery free of charge within normal delivery area
  • Check payment preferred, credit cards accepted.


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Sales policy for all customers
  • Minimum charge on in-house credit sales of $10.00
  • No returns on cut wire/cable
  • No returns on light bulbs
  • No returns on electronic parts
  • No returns on electronic tubes
  • Returned merchandise must be in original sealed package & in new, saleable condition


Sales policy specific to retail (cash/credit card) customers (in addition to those applicable above)
  • Cash preferred, local checks & credit cards accepted
  • All items sent out for repair subject to minimum $20 freight charges
  • All special orders on non-stock items must be cash in advance
  • No out of state checks accepted
  • No returns accepted without sales receipt
  • No returns accepted (30) days after purchase date
  • No returns on special order items
  • NSF checks returned subject to all applicable bank fees plus handling charge(s)